Crowd management - events

With 20+years of overseeing security teams from Tactical Units and Music Festivals, we have acquired knowledge that assists with efficient access, crowd movement, crowd monitoring, response and egress.

We understand that humans make mistakes. Alcohol, recreational substances, emotional incident and/or ego alters a persons train of thought and actions. This does not classify them as a bad person. They are still a current and future customer. We aim to reduce lawsuits, improve customer service and retention, and promote professionalism

This course is also geared to identify potential incidents in advance, de-escalate/diffuse , minimalize lawsuits and improve business image, which inherently affects sales.

• Understanding Human psychology

• Altering the security mindset to a more friendlier one that affects crowd behaviour

• How to scan a crowded area effectively

• Communication Platforms: hardware and non verbal communication skills

• Tactical and Tactful Communicaiton

• Hardware set up for access control

• Team structure and selection for access, area monitoring, response,

• Crowd Density

• Detect early signs of conflict

• Safe removals of aggressive guests

• Emergency Messaging

4 Hours